Thank you for choosing our services. We value your business and aim to provide a seamless experience. Please read our payment and refund policies carefully to understand your rights and obligations.
Pricing: All prices for services are quoted in the respective currency mentioned on our project proposals or website.
Payment Methods: We accept payments via [ Credit/Debit Cards, UPI, Net Banking, or Bank Transfer].
Advance Payments: For service-based projects (Web Development, Digital Marketing, etc.), a minimum advance payment of 30% (unless otherwise agreed) is required to initiate the work.
Due Dates: Final payments are due immediately upon project completion or within [7] days of invoice issuance. Late payments may incur a fee of [15]% per month.
We strive for 100% client satisfaction; however, due to the nature of digital services and time-intensive labor, we adhere to the following refund guidelines:
Before Work Begins: If a refund is requested before any work has commenced on a project, a full refund (minus any transaction processing fees) will be issued.
In-Progress Work: Once the design, development, or strategy phase has started, refunds will be calculated based on the percentage of work completed. The initial deposit is generally non-refundable as it covers administrative costs and initial labor.
After Completion: No refunds will be issued once the final project files have been delivered or the service has been fully rendered.
Cancellations made at least 24–48 hours before the scheduled session are eligible for a full refund or rescheduling.
No-shows or cancellations made within less than 24 hours are non-refundable.
Each project includes a specific number of revision rounds as outlined in your service agreement.
Requests for changes outside the original scope of work will be billed as additional services and are not grounds for a refund of the original project fee.
Payments made for third-party services (such as domain registration, hosting fees, premium plugins, or advertising spend on platforms like Google or Meta) are 100% non-refundable, as these funds are paid directly to external vendors.
To request a refund or discuss a payment issue, please contact our support team at:
Email: [billing@weborastudio.site]
Timeline: We will review your request and respond within 5-7 business days. Approved refunds will be processed back to the original payment method within [5-10] days.